Please be aware if undergoing the replacement of any part of your dental treatment under the terms of the guarantee, this shall be in the original colour as consented to and signed for when the treatment was originally decided upon and provided. If desiring a colour change, this will only be provided at the full cost.The Guarantee will be invalidated in the following circumstances:
If oral hygiene is neglected.
If the patient does not have a routine dental check-up to include a Panoramic X-Ray and a Scale and
Polish at least once a year (invoice required).
If the Dentists’/ Oral Surgeons’ instructions are not followed.
If the patient fails to fulfil their payment obligations.
If subsequent treatment is carried out to the treatment originally effected in the local clinic without prior authorisation (with the exception of Scale and Polish treatments).
If removable restorations such as partial or full dentures are not kept and maintained properly.
Temporary teeth by their very nature cannot be guaranteed against for either breakage or the need for re-cementation.
If the patient’s gum tissue or bone recedes or deteriorates.
If nail biting is deemed to be a contributing factor to your dental issues.
Not attending any appointment given by the local dental clinic will void the guarantee in its entirety.
The patient is involved with contact sports or sporting and associated leisure activities that may cause dental health issues or injury.
Smoking is a contributing cause to your dental issues.
The indulging in any activities or drugs that are known to artificially raise or reduce your blood pressure.
In the event the patient wears tooth/ teeth grillz or jewellery which is attached to the teeth, tongue or lips on a temporary or permanent basis.
The use of recreational or prescribed drugs or supplements, herbal or otherwise, other than those declared at the time of the dental work carried out.
In the event of accidental damage, for example dropping the denture or damage by a third party.
In the event that the same or similar dental issue continues to arise and is therefore considered a recurring or reoccurring issue that may be unrelated to the dentistry itself, the clinic reserves the right to advise you to visit a specialist or a medical professional for further tests that may be directly or indirectly related to dentistry. The responsibility of the costs incurred will be that of the patient. The avoidance of such advice will automatically void your dental guarantee.
In the event that the Dental Implant migrates to whatever degree.
In the event that the Bone Grafting is rejected.
A general illness is present which has or has had adverse effects on the chewing organ, jawbone or tissue to include but not limited to: diabetes, epilepsy, osteoporosis, excessive X-rays, mental disorders or chemotherapy.
Inappropriate selection of the colour and shape and size of the dental prosthetic or prosthesis by the patient. During the preparation period, patients are given the opportunity to choose their colour preference however, the clinic cannot be held responsible for the decision of the patient if they decide later that they do not like the colour or shape they originally chose.
Excessive grinding/ bruxism.
Pregnancy may be the cause of your dental issues.
Occasionally teeth suffer preparation trauma during crown and bridgework resulting in the need for root canal treatment. The dental clinic is not liable for any issue, which was not visible on the patient's final x-ray, and was not foreseeable or predictable, at the time of treatment.
If a substantial gain or loss in weight occurs.
If a gum shield is provided by the clinic and not worn as advised.
In the event that the patient was pregnant at the time of treatment and did not disclose their circumstances.
In the event that the patient is under the age of 18 at the time of treatment and did not disclose their actual age.
If the patient has been provided with a prescription and the prescription is not obtained or is obtained but not taken as per the instructions provided. In such event, the clinic reserves the right to void any and all aspects of the dental guarantee.
If the patient fails to return for the completion of dental treatment within 12 months of their last signed consent form, such treatments to include but not limited to, Dental Implants/ Implant Crowns and Dental Bridges after extraction.
If you need to return to Turkey for corrective dental treatment and a defect of dentistry is found upon your return, the clinic will offer a contribution towards the cost of your return flights up to €150. However, to claim this contribution, you must provide an invoice in PDF format that shows the cost of your flights.
This contribution offer is only valid if you make an extra visit solely for remedial treatment. It doesn't apply to pre-scheduled or expected visits where you'll be completing your dental treatment along with additional treatment.
Please note that this guarantee does not cover any other expenses related to travel or accommodation for any agreement.
In order for a patient to benefit from dental treatment covered by the dental guarantee, they must return to the clinic where they received the initial treatment before the guarantee expires. Additionally, the patient should make this return visit within 12 months of informing Dental Centre Turkey of the issue, in writing via email. If pain is reported and you are advised to return to the local clinic for investigation with a view to corrective treatment being provided as a matter of urgency, your return date should be within 30 days of any recommendation to return. To enable your return, Dental Centre Turkey Ltd. can provide a letter to your employer stating the need for you to return due to clinical necessity. No contribution towards flight costs (as mentioned in the Guarantee terms) will be made if travel is later than 30 days following the recommendation to return.
If you have any questions about your dental guarantee, please get in touch with us via email: [email protected]