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Dental Guarantee

YOU SHOULD ALWAYS ASK YOUR DENTIST ABOUT THE GUARANTEE..
Many patients choosing to travel abroad for dental treatment often overlook the dental guarantee. Equally, many clinics do not show the terms and conditions of the guarantee they are offering. Globally, it is not a legal requirement for a dental clinic to provide any form of guarantee. As this is so it is something that should be asked before booking your treatment, as many dental clinics do not offer any form of guarantee. A simple note stating a 5 years guarantee explains nothing in great detail about what is actually covered. Dental Centre Turkey prides itself on a transparent guarantee showing you all the terms and conditions, written in a language that is easy to understand (no mumbo jumbo included). We offer one of the most extensive guarantees available from any dental company in Turkey. Our team of Dentists, Surgeons and Technicians ensure that your treatment is carried out to the highest possible standard. Not only do we offer one of the longest guarantee periods, in the event of any issue Dental Centre Turkey are the only company who will offer to contribute towards the cost of your return flights up to the single value of €150*. In case of a failure of the laboratory works our clinics will cover all necessary dental and laboratory costs to rectify the problem upon your return. In cases of small adjustments, we will make a single contribution to you having corrective treatment in your home country. Please be aware that the number of patients needing to return for corrective treatment is so low as to be almost unheard of; that said, you can be sure that you are offered a legitimate guarantee by a company of longstanding, operating since 2005.

Below is a list of the treatments covered by guarantee and the period for which they are covered:
Dental Implants - Lifetime Guarantee

The Implant screw itself is guaranteed against fracturing or breaking for a lifetime. If the Dental Implant fails (Global statistics show a 5% failure rate) we will replace it once without charge

Dental Crowns / Full Veneers - 5 Year Guarantee

Dental Crowns/ Full Veneers and Dental Implant Crowns are guaranteed against breakages, chipping or cement failure for a period of 5 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Crowns/ Full Veneers, Dental Centre Turkey will make a single maximum contribution of €100 towards you having the issue resolved in your home country.

Dental Bridges - 5 Year Guarantee

Dental Bridges are guaranteed against breakages, chipping or cement failure for a period of 5 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Bridge, Dental Centre Turkey will make a single maximum contribution of €100 towards you having the issue resolved in your home country.

Dental Laminate Veneers 3 Year Guarantee

Dental Laminate Veneers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Laminate Veneers, Dental Centre Turkey will make a single maximum contribution of €100 towards you having the issue resolved in your home country.

Dental Lumineers - 3 Year Guarantee

Dental Lumineers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Lumineers, Dental Centre Turkey will make a single maximum contribution of €100 towards you having the issue resolved in your home country.

Dental Fillings - 1 Year Guarantee

Dental Fillings are guaranteed against falling away from your natural tooth for a period of 1 year. Should you require minor repairs, Dental Centre Turkey will make a single maximum contribution of €30 towards you having the issue resolved in your home country. 

Dental Inlays/ Onlays - 2 Year Guarantee

Dental Inlays and Onlays are guaranteed against breakages, chipping or cement failure for a period of 2 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Inlay or Onlay, Dental Centre Turkey will make a maximum single contribution of €50 towards you having the issue resolved in your home country.  

Cosmetic Dentures - 1 Year Guarantee

Cosmetic Dentures are guaranteed against breakages for a period of 1 year. Should you require minor repairs to your Cosmetic Denture, Dental Centre Turkey will reimburse the cost for you to have the issue resolved in your home country up to the value of €30. 

Below is a list of the treatments not covered by guarantee:

Root Canal Treatment

Due to the human body, we are unable to provide any form of guarantee for Root Canal Treatment.
Composite Bonding

Due to the nature of this treatment we are unable to provide any form of guarantee for Composite Bonding

Dental Post

Dental Posts are applied to weak teeth that need added strength and stability. It is often the case that Core Build Up or a Dental Crown is then placed over the post. Due to the human body and the damage that previously occurred to the tooth we are unable to provide any form of guarantee for this treatment.

Dental Treatment instigated by another Dentist or Clinic

If you have started treatment in another dental clinic and we have been requested to complete the treatment please be aware that as we are not responsible for all of the treatment carried out, should an issue arise there could be a dispute as to which clinic is responsible. We are therefore unable to provide any form of guarantee in this instance.

Guarantee – T&C’s
Dental Centre Turkey work with partnership clinics who we believe provide honest quality dental treatment in a caring environment. The majority of the dental treatments provided by our partnership clinics are covered by a guarantee. In the event of any issues presenting due to dental works provided by our partnerships clinics, which are included under the terms of the guarantee, necessary remedial works will be provided by the original provider of the dental treatment and at no charge. The guarantee is neither transferable to clinics within the group or outside of the group.  Charges for any dental treatment whether remedial or otherwise incurred by dental clinics not in partnership with Dental Centre Turkey will not be reimbursed unless specifically agreed by an authorised representative of Dental Centre Turkey before such treatment is sought or effected, such authority is not available retrospectively. Dental Centre Turkey is the facilitator of your dental treatment and as such is not to be held liable in any issue arising from the dental treatment. In the event of a dispute we will guide you through the appropriate procedure in order to give effect to the guarantee, subject to terms and conditions as and when applicable.
The Guarantee will be reduced or invalidated in the following circumstances:

If oral hygiene is neglected

If the patient does not have a routine dental check-up to include a Panoramic X-Ray and a Scale and Polish at least once a year (invoice required)

If the dentists' instructions are not followed

If the patient fails to fulfil their payment obligations

If subsequent treatment is carried out to the treatment effected in one of our clinics without prior authorisation (with the exception of Scale and Polish treatments).

If removable restorations such as partial or full dentures are not kept and maintained properly

If the patient’s gum tissue or bone recedes or deteriorates

The patient is involved with contact sports or sporting and associated leisure activities that may cause dental health issues or injury

Smoking is the cause of your dental issues

Any activities or drugs that are known to artificially raise blood pressure

In the event the patient wears tooth/ teeth grillz or jewellery which is attached to the teeth, tongue or lips on a temporary or permanent basis.

The use of recreational or prescribed drugs or supplements, herbal or otherwise, other than those declared at the time of the dental work carried out.

In the event of accidental damage, for example dropping the denture or damage by a third party.

In the event that the same or similar dental issue continues to arise and is therefore considered a recurring or reoccurring problem that may be unrelated to the dentistry itself, we reserve the right to advise you to visit a specialist or a medical professional for further tests that may be directly or indirectly related to dentistry. The responsibility of the costs incurred will be that of the patient. The avoidance of such advice will automatically void your dental guarantee.

In the event that the Dental Implant migrates to whatever degree.

A general illness is present which has or has had adverse effects on the chewing organ, jawbone or tissue (e.g. diabetes, epilepsy, osteoporosis, excessive X-rays, mental disorders or chemotherapy.

Inappropriate selection of the colour and shape and size of the dental prosthetic or prosthesis by the patient. During the preparation period, patients are given the opportunity to choose their colour preference however, Dental Centre Turkey cannot be held responsible for the decision of the patient if they decide later that they do not like the colour or shape they originally chose.

Excessive grinding

Pregnancy may be the cause of your dental issues.

Occasionally teeth suffer preparation trauma during crown and bridgework resulting in the need for root canal treatment afterwards. Dental Centre Turkey or our partner clinics are not liable for any problem, which was not visible on the patient's final x-ray, and was not foreseeable or predictable, at the time of treatment.

If a substantial gain or loss in weight occurs.

If a gum shield is provided and not worn as advised.

In the event that the patient was pregnant at the time of treatment and did not disclose their circumstances.

In the event that the patient is under the age of 18 at the time of treatment and did not disclose their actual age *In the event that you need to return to Turkey for corrective treatment, a single contribution will be made towards your return flights up to the value of €150, for the initial assessment and corrective treatment only (if such is deemed necessary following your arrival). An invoice showing the cost of your flights is requested as proof of payment (in PDF format only). This Guarantee does not cover any other costs associated with travel and accommodation in respect of any agreement.

If you have any questions about your dental guarantee, please get in touch with us via email: [email protected]


How We Work?
IT’S OUR JOB TO MAKE THIS EASY FOR YOU
Who are we?
Who Are We ?

Operating since 2005, Dental Centre Turkey has grown to be the largest provider of dental services in Turkey to the international community
Superior dental clinics in Antalya, Fethiye, Marmaris, Bodrum, Istanbul and Kusadasi
Locations

Superior dental clinics in 4 stunning locations along the Mediterranean coastline. Antalya, Fethiye, Marmaris and Istanbul.
FDA Approved ifetime guarantee dental implants
FDA Approved

Our Dental Implants are approved by the FDA and come with a lifetime guarantee.
Travel Plans
Travel Plans

We can advise on every aspect of your travel including flights, hotels, airport transfers and specialist travel insurance.
High technology dental treatments in turkey
Technology

We have 3D smile design software and technology to enable us to provide any smile design and tooth shape. Only available in high-end clinics, this technology gives you full control of the end result.
safe treatments with great end results
Treatment

We ensure both accurate and safe treatment planning by the use of sophisticated technology including Panoramic X-ray and 3D Tomographic scanning.
Our Clinics in Turkey