Dental Centre Turkey Ltd. is a facilitator for dental services provided by independent local clinics in Turkey.
This guarantee is provided by the dental clinic and is conditional upon you entering into a contract with the local clinic whereby dental services are provided to you.
Many patients choosing to travel abroad for dental treatment often overlook the dental guarantee. Equally, many clinics do not show the terms and conditions of the guarantee they are offering. Globally, it is not a legal requirement for a dental clinic to provide any form of guarantee. As this is so it is something that should be asked before booking your treatment, as many dental clinics do not offer any form of guarantee. A simple note stating a treatment comes with a 5-year guarantee explains little or nothing in terms of what is actually covered. Dental Centre Turkey prides itself on ensuring patients are provided by the local clinic, with a transparent dental guarantee showing the full details of the guarantee terms and conditions, which are written in a language that is easy to understand. Below you will find one of the most extensive guarantees available for patients seeking treatment at home or abroad. The team of Dentists, Surgeons and Dental Technicians make every effort to ensure your treatment is carried out to the highest possible standard. In case of a failure of the laboratory works the local clinic will cover all necessary dental and laboratory costs to rectify the issue upon your return. In cases of small adjustments, the local clinic will make a single contribution to you having corrective treatment in your home country. Please be aware that the number of patients needing to return for corrective treatment is very low; however, that said, you can be sure that should you experience any issues you are offered a legitimate guarantee.
The majority of the dental treatments provided by the local clinics are covered by a guarantee. In the event of any defect of dentistry provided by the local clinics in connection with Dental Centre Turkey, included under the terms of the guarantee, necessary remedial works will be provided by the original provider of the dental treatment and at no charge. The guarantee is neither transferable within the group of local clinics or outside it. Charges for any dental treatment whether remedial or otherwise incurred by dental clinics not connected with the local clinics or Dental Centre Turkey will not be reimbursed unless specifically agreed in writing by an authorised representative of Dental Centre Turkey and before such treatment is sought or effected, such authority is not available retrospectively. Dental Centre Turkey is the facilitator of your dental treatment and as such is not to be held liable in any issue arising from the dental treatment. In the event of a dispute Dental Centre Turkey will guide you through the appropriate procedure in order to give effect to the guarantee, subject to its terms and conditions.
Below is a list of the treatments covered by guarantee and the period for which they are covered:
Dental Implants - Lifetime Guarantee
The Implant screw itself is guaranteed against fracturing or breaking for a lifetime. If the Dental Implant fails (Global statistics show a 5% failure rate) the clinic will replace it once without charge
Dental Crowns / Full Veneers - 5 Year Guarantee
Dental Crowns/ Full Veneers and Dental Implant Crowns are guaranteed against breakages, chipping or cement failure for a period of 5 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Crowns/ Full Veneers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Bridges - 5 Year Guarantee
Dental Bridges are guaranteed against breakages, chipping or cement failure for a period of 5 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Bridge, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Maryland Bridges - 1 Year Guarantee
Maryland bridges are an effective dental restoration option, offering aesthetic replacement for missing teeth with minimal alteration to adjacent teeth. The VIP clinics provide a one-year guarantee against material defects, thus ensuring the quality of bridge construction and the materials used, addressing concerns directly within the control of the Cosmetic Dentist or laboratory. However, it is not possible to guarantee against the detachment of these bridges over any period. This limitation is due to several factors beyond the control of the Cosmetic Dentist and laboratory, including the patient's oral hygiene, the health of adjacent teeth and gums, and personal habits that could impact the stability of the bridge, such as teeth grinding. Additionally, the longevity of the bond between the bridge and natural teeth may be influenced by natural wear and tear or forceful biting, contributing to potential detachment.
Dental Laminate Veneers 3 Year Guarantee
Dental Laminate Veneers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Laminate Veneers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Lumineers - 3 Year Guarantee
Dental Lumineers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Lumineers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Fillings - 1 Year Guarantee
Dental Fillings are guaranteed against falling away from your natural tooth for a period of 1 year. Should you require minor repairs, the clinic will make a single maximum contribution of €30 towards you having the issue resolved in your home country.
Dental Inlays/ Onlays - 2 Year Guarantee
Dental Inlays and Onlays are guaranteed against breakages, chipping or cement failure for a period of 2 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Inlay or Onlay, the clinic will make a maximum single contribution of €50 towards you having the issue resolved in your home country.
Cosmetic Dentures - 1 Year Guarantee
Cosmetic Dentures are guaranteed against breakages for a period of 1 year. Should you require minor repairs to your Cosmetic Denture, the clinic will reimburse the cost for you to have the issue resolved in your home country up to the value of €30.
Root Canal Treatment
Due to the human body, we are unable to provide any form of guarantee for Root Canal Treatment.
Dental Post
Dental Posts are applied to weak teeth that need added strength and stability. It is often the case that Core Build Up or a Dental Crown is then placed over the post. Due to the human body and the damage that previously occurred to the tooth no form of guarantee is available for this treatment.
Dental Treatment Instigated by Another Dentist or Clinic
If you have started treatment in another dental clinic and we have been requested to complete the treatment please be aware that as we are not responsible for all of the treatment carried out, should an issue arise there could be a dispute as to which clinic is responsible. We are therefore unable to provide any form of guarantee in this instance.
Limitations of Dental Guarantee for Replacement Treatments
This guarantee does not cover issues arising from original dental work performed at another clinic. Such issues include but are not limited to:
1. Sensitivity:
New Sensitivity: Patients may experience new sensitivity in treated and surrounding areas.
Increase in Existing Sensitivity: Pre-existing sensitivity may worsen due to new treatment.
2. Infection:
Development of Infection: Infection may develop at the new treatment site or adjacent teeth due to conditions from previous dental work or further tooth preparation.
Spread of Infection: Existing infections or conditions from the original treatment may spread or worsen.
3. Root Canal Treatment:
Necessity for Root Canal: Root canal treatment may be needed due to complications from previous treatments, such as deep decay or trauma, or further preparation of teeth required when replacing existing treatment.
Failure of Previous Root Canal: Previous root canal treatments may fail, requiring further intervention.
4. Extraction:
Requirement for Extraction: Teeth involved in previous treatment may need extraction due to structural weakness, decay, or damage not rectified by the original treatment or further preparation of teeth required when replacing existing treatment.
Complications Post-Extraction: Post-extraction complications may arise, including prolonged healing times and issues with adjacent teeth.
Extraction of Existing Implants: Existing implants may need extraction due to failure, infection, or incompatibility with new treatments.
5. Replacement:
Need for Replacement: Additional replacement of the dental restoration or affected tooth may be needed if initial replacement does not resolve issues from the original treatment or due to further preparation of teeth required when replacing existing treatment..
Frequent Replacements: Multiple replacements may be necessary if complications persist.
Further Preparation of Teeth: Replacement may require additional tooth preparation, leading to complications such as tooth structure weakening and increased sensitivity.
6. Material Incompatibility:
Incompatibility of Materials: Issues may arise from incompatibility between original and new materials, leading to failure or complications.
Allergic Reactions: Potential allergic reactions to new materials that interact adversely with residues of old materials.
7. Structural Compromise:
Weakening of Teeth: Teeth weakened by the original treatment may fracture or suffer other damage, requiring extraction.
Damage to Surrounding Tissues: Surrounding gums and bone may be affected, leading to additional complications.
Bone Loss: Risk of bone loss around the treated area, especially if previous treatments compromised bone structure or existing implants need to be extracted.
8. Periodontal Problems:
Development of Periodontal Issues: New or worsening gum problems may arise, particularly if the original treatment did not address periodontal health.
Gum Recession: Recession of the gums around the treated area may occur, causing sensitivity and aesthetic concerns.
9. Alignment Issues:
Changes in Bite: The new treatment may alter bite or alignment, especially if the original treatment impacted the dental structure.
Jaw Pain: Misalignment can lead to temporomandibular joint (TMJ) issues and jaw pain.
10. Other Complications:
Prolonged Healing Times: Healing may be longer due to pre-existing conditions or complications from previous treatments.
Adjacent Teeth Issues: Problems with adjacent teeth may arise, including movement, damage, or decay, particularly if the original treatment affected surrounding teeth.
The Guarantee will be invalidated in the following circumstances:
If you have any questions about your dental guarantee, please get in touch with us via email: [email protected]